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TRAINING & DEVELOPMENT

Empowering Excellence Through Education

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2024 Training Catalogue.PDF
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Alberta Basic Security Training (ABST) *External Course

Through a limited partnership, we offer the ABST course, designed to equip individuals with the essential skills and knowledge needed to thrive in the security industry.

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The ABST course is meticulously crafted to meet the rigorous standards set by the Alberta Justice and Solicitor General. Led by experienced instructors, the comprehensive training covers a wide range of topics, including legal responsibilities, emergency response protocols, communication techniques, and conflict resolution strategies.

 

Whether you are a newcomer to the security field or a seasoned professional looking to enhance your expertise, our ABST course provides a solid foundation for a successful career in security.

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Cognitive Interviewing (1 Day)

Westbridge offers an investigative interviewing course that utilizes the PEACE model, a non-accusatory and non-confrontational approach, to provide industry-leading practices for various applications including litigation, investigation, insurance, social work, and human resources.

 

This training program equips participants with the essential conversation management skills and techniques necessary for conducting effective and ethical interviews.

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The PEACE model emphasizes building rapport, active listening, and open-ended questioning to gather accurate information and uncover the truth without bias - a conversational approach. 

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Whether you are a legal professional, insurance investigator, social worker, or HR personnel, our investigative interviewing course empowers you to conduct interviews with professionalism, integrity, and in compliance with legal and ethical standards.

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Leadership & Management Workshop (2 Days)

Combining the Leadership and Management Workshops represents the best value to your organization.

 

Feedback has been incredibly positive and even the most seasoned leader in your organization will enjoy and grow from this course.

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Management Workshop (1 Day)

This session prepares supervisors for the next level but there is also tremendous value to those currently in managerial roles. Our instructors have decades of experience and success in areas such as Media/Social Media, Strategic Planning, Policy Development, Quality Assurance and Efficiency. You won’t find a more experienced team of instructors.

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Public Speaking (1 Day)

This course can take someone who fears public speaking and build their confidence and competence to allow them to flourish in this important aspect of professional development.

 

Our instructors have been effectively public speaking for decades, with overwhelmingly positive feedback and they instruct this in a fun and non-threatening manner that ensures students succeed.

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Trauma-Informed Behavior Management - Caregiver (2 Days)

The cornerstone of our trauma-informed curriculum, Trauma-Informed Behavior Management is a two-day (16hr) in-depth program tailored to care providers in shelters, social workers, counsellors, addictions support, healthcare practitioners, and corrections.

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Trauma-Informed Leader (1 Day)

This intensive one-day (8-hour) program is designed to shape organizational leaders, CEOs, executives, and human resources professionals with a keen understanding of how trauma impacts behavior within professional settings and best practices for effective leadership through a trauma-informed lens.

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Basic Investigator's Course (1 Day)

This course is intended for those who investigate incidents such as Child & Family protection workers, those working in the insurance industry, harassment investigators, or any others who have a role in investigating incidents.

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It combines effective cognitive interviewing, notetaking, report writing to ensure that investigators are confident and well equipped to carry out their roles while not exposing your organization to potential liability.

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Incident Report Writing

& Notetaking (1 Day)

This course is specifically designed to provide your team with the skills and techniques needed to write comprehensive, concise, and factual incident reports, briefs, and daily notes in their respective fields.

 

Our training program focuses on enhancing participants' ability to effectively communicate and document crucial information for various types of clientele. Through our expert-led instruction, participants learn how to structure reports, utilize appropriate language and terminology, and present findings in a clear and objective manner.

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Leadership Workshop (1 Day)

This session is jam packed with invaluable lessons for new or seasoned leaders. Among the many topics covered, are workplace culture, communications, performance management, critical and strategic thinking, and resilience. Our instructors are extremely dynamic and share perspectives and experience that will improve and enhance anyone’s leadership abilities.

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Media Relations (1 Day)

This course enhances students’ understanding of how media works behind the scenes and covers important aspects such as ‘proactive vs reactive’ approaches, writing an effective press release, giving a TV interview, and creative strategies. Our instructor has decades of intense and sensitive media relations experience and has taught media relations for many years.

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Strategic Planning (1 Day)

This course is instructed by very experienced leaders with unparalleled strategic planning experience including decades of success in this field and many years of teaching and mentoring others in strategic planning.

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Trauma-Informed First Responder

(1 Day)

The Trauma-Informed Responder is a specialized, one-day (8-hour) training program tailored for first responders, security personnel, law enforcement officers, search & rescue teams, and emergency management professionals.

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